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Frequently Asked Questions

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General

What is Cyntelligence?
Cyntelligence is an all-in-one cyber threat intelligence platform that helps security teams monitor threats, investigate indicators, respond to incidents, and discover external exposure — all from a single interface.
Who is Cyntelligence designed for?
Cyntelligence is built for small and mid-size security teams who need enterprise-grade threat intelligence without the complexity or cost of traditional solutions. It serves SOC analysts, threat hunters, security engineers, and CISOs across any industry.
How is Cyntelligence different from other CTI platforms?
Unlike traditional tools that focus on a single data source, Cyntelligence consolidates multiple intelligence modules — vulnerability tracking, IOC management, ransomware monitoring, dark web surveillance, attack surface discovery, and AI-powered analysis — into one unified platform with built-in privacy by design.
Does Cyntelligence replace my SIEM?
No — Cyntelligence complements your existing security stack. It provides the external threat context and intelligence that feeds into your SIEM, EDR, and other tools. Think of it as the intelligence layer that tells you what to look for.

Features & Capabilities

What intelligence modules are included?
Cyntelligence covers the full intelligence lifecycle: vulnerability intelligence with exploit enrichment, automated IOC collection and validation, ransomware tracking, security news aggregation, dark web monitoring, attack surface discovery, code leak detection, credential exposure monitoring, phishing domain detection, threat actor profiling, detection engineering, AI-powered chat and automated digests.
What AI capabilities does Cyntelligence have?
The platform includes a privacy-first AI engine that runs entirely within your environment. Capabilities include natural language queries over your threat data, automated intelligence digests, vulnerability impact assessment, indicator context analysis, risk scoring, and report generation.
What data sources does it integrate with?
Cyntelligence aggregates data from multiple public threat intelligence feeds, vulnerability databases, exploit repositories, dark web channels, certificate transparency logs, code repositories, and curated security news sources. You can also import your own indicators and configure custom monitoring.
Can I generate reports and briefings?
Yes. The platform generates AI-powered threat briefings, professional PDF advisories, and data exports across all modules. Automated digests provide regular executive summaries of your threat landscape.

Security & Privacy

Where is my data stored?
All data is stored in your own database within your infrastructure. Cyntelligence is self-hosted — your threat intelligence data never leaves your environment, ensuring complete data sovereignty.
Does any data leave my network?
The only outbound connections are to public threat intelligence feeds for data collection. All AI processing and analysis happens locally within your environment. No telemetry, analytics, or user data is sent externally.
What authentication and access controls are available?
Cyntelligence includes role-based access control with multiple permission levels, per-user module assignments, two-factor authentication, brute-force protection, and industry-standard web security protections throughout the platform.
Is Cyntelligence suitable for regulated industries?
Yes. The self-hosted architecture with no external data transmission meets data residency and sovereignty requirements. All processing stays within your infrastructure, making it suitable for organizations with strict compliance needs.

Deployment & Getting Started

How do I get started with Cyntelligence?
Cyntelligence is deployed on your own infrastructure. Our team will guide you through the setup process, including environment preparation, configuration, and onboarding your security team. Register your interest to get started.
What environments are supported?
Cyntelligence runs on Linux and Windows servers. Detailed system requirements and deployment guidance are provided during onboarding. The platform is designed to run efficiently on modest hardware.
Can I use the AI features without specialized hardware?
Yes. All core monitoring, alerting, and data collection features work without any special hardware. AI features can be configured to match your available resources, with flexible options to suit different deployment sizes.
Is multi-tenant supported?
Yes. Cyntelligence supports multiple organizations with complete data isolation. Each organization has its own users, settings, and data — ideal for MSSPs and enterprises managing multiple business units.

Pricing & Licensing

What are the pricing plans?
Cyntelligence offers three plans: Starter ($499/month) for small businesses with up to 3 monitored domains, Professional ($999/month) for SOC teams with 10 domains and full attack surface scanning, and Enterprise ($1,999/month) for mid-market organizations with unlimited domains and advanced predictive analytics. All plans include a 3-day free trial and 20% discount on annual billing.
How is Cyntelligence licensed?
Licensing is per-organization, not per-seat. Your entire team gets access under one subscription. Self-hosted deployment means you control your own infrastructure costs. For MSSPs, we offer a revenue-share partner program instead of flat-rate pricing.
Do you offer support?
Yes. All plans include documentation and email support. Professional plans include priority support and daily AI intelligence digests. Enterprise plans include SLA-backed support and dedicated onboarding assistance.
Can I try before I buy?
Yes. All plans come with a 3-day free trial with full access to all features. No credit card required to start. Request a demo through our website to get set up.

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